Privacy policy

At Elite Perfumes Australia ("Elite Perfumes", "we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and use our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment-related information (processed securely through third-party payment providers)

  • Order history and purchase details

Non-Personal Information

  • IP address

  • Browser type and device information

  • Website usage data

  • Pages visited and time spent on our website

  • Referral sources and browsing behaviour

How We Use Your Information

We collect and use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Manage your account and transactions

  • Deliver products and services

  • Improve our website, products, and customer experience

  • Send order updates and service-related communications

  • Send promotional offers, newsletters, and marketing communications (where you have consented)

  • Prevent fraud and maintain website security

  • Comply with legal and regulatory obligations

Marketing Communications

With your consent, we may send promotional emails regarding new products, exclusive offers, fragrance launches, and special promotions. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website performance.

Cookies help us:

  • Remember your preferences

  • Improve website functionality

  • Monitor website traffic and performance

  • Deliver relevant marketing and advertising content

You can choose to disable cookies through your browser settings; however, doing so may affect certain website features and functionality.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Email marketing platforms

  • Website hosting and analytics providers

  • Customer support service providers

These third parties are only permitted to use your information to provide services on our behalf and are required to maintain appropriate confidentiality and security measures.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We take reasonable technical, administrative, and physical measures to protect your personal information from unauthorised access, misuse, loss, disclosure, or alteration.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. Once you leave our website, we are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.

Access and Correction of Information

You may request access to the personal information we hold about you and request corrections if you believe any information is inaccurate, incomplete, or outdated.

To make such a request, please contact us using the details provided below.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact us:

Elite Perfumes Australia

Website: https://eliteperfumes.com.au

Email: info@eliteperfumes.com.au

We will make every reasonable effort to address your concerns promptly and in accordance with applicable Australian privacy laws.